Frequently Asked Questions
How can I place an order?
It is possible to purchase directly on the on-line store at our website www.bimotaclassicparts.com: you will be followed step by step during the entire process of transaction. In case you would like to purchase a product you cannot find on our on-line store, please do not hesitate to contact us by emailing us at firstname.lastname@example.org or by calling us on the telephone at +39 3343686888 / +39 (0)57821986.
Is it mandatory to subscribe to the website in order to place an order?
Yes, it is mandatory to subscribe on the website www.bimotaclassicparts.com to place an order; in order to purchase it will be necessary to first complete the registration procedure by providing all the personal data requested which have to correspond to the truth and they have to be indicated without any kind of omission
Is my personal information kept private?
Your personal information will be treated respecting the D. LGS 196/03 " Protection of persons and other subjects with regard to the processing of personal data". Therefore the personal information are used for institutional purposes, connected or instrumental to our Company such as filing, invoicing, processing, client management. At any time you may ask the cancellation, block or change.
Can I place an order on the telephone?
Yes, you can. Besides, in case you have doubt at any step of the filling up of the online order form, or you wish to receive more information in the characteristics of the product or in case you would like to know if a specific product is available you can contact us emailing us at email@example.com or by calling us at +39 3343686888 / +39 (0)57821986.
Can I change or cancel an order?
Generally it is always possible to change an order until it is not carried out: once the client receive the e-mail stating that the purchase has been carried out and/or shipped, it is not anymore possible to change it. In any event, please make sure to contact Bimota Classic Parts by emailing us at firstname.lastname@example.org or by calling us on the telephone at +39 3343686888 / +39 (0)57821986.
Can I pay by C.O.D.?
No, it is not possible to pay by C.O.D. (Cash on Delivery).
Can I return a product already received?
it is always possible to return the purchased products within 14 workable days starting from the delivery, upon condition that these goods have not been used and/or deteriorated by the client in any kind of testing. All the costs for returning the products shall be borne entirely by the client, unless the products do not correspond to what is specified in the description of the product itself at the time of purchase. It is not permitted to return products where changes expressively requested by the client have been applied.
Can I pick the goods up directly at your registered office?
Yes, you can upon prior appointment.
Do you ship abroad?
Yes, we do ship abroad. The fees may vary depending on the final destination.
Who is producing your products?
The majority of our products are original Bimota pieces.
Is it possible to apply changes and personalization to the products?
Yes, it is. You should check the description of the product in order to be aware of how the requested products are sold and the possible changes applicable. All the possible changes and personalization shall be specified by the client at the moment of purchase in the field "Notes". Generally, any kind of change to the original part will determine a price increase which varies depending on the kind of change applied.
Are all of your products available in your warehouse?
Obviously not, but we try to have always available a wide range of products predominantly in use: around 7000 are available at the moment. In case the client has a particular urgency, please do not hesitate to contact directly Bimota Classic Parts before placing an order. You can email us at email@example.com or call us at +39 (0)57821986.
If you still have questions you can reach us any time sending an email to firstname.lastname@example.org